Frequently Asked Questions
General Questions
Q:
How does Auto-Mates make money?
A:
Auto-Mates charges a fixed monthly fee to dealerships, as well as an additional fee whenever an appointment is booked directly through our services. No charges for the customer at all!
Q:
Why would a dealership want to discount the car before I come in?
A:
It could be that they have a surplus of that vehicle, they have targets to hit, or they're just in a good mood. Most dealerships don't expect you to pay full price and are happy to give discounts to earn your business. However, if you're looking at a rare vehicle dealers typically won't offer large discounts.
Q:
Is my information private
A:
Of course! We take your privacy extremely seriously and never offer your information to dealerships. Only when you decide to book an appointment with a dealer will your information ever be shared. You are in control.
Q:
How long does it take?
A:
From building your vehicle to receiving your top deals, our services can be completed in less than an hour. Of course if you make an inquiry at midnight don't expect an answer till the morning.
Q:
Do you sell used cars?
A:
Auto-Mates currently specializes in new vehicles, however we are rapidly expanding and look to target used cars as soon as our process is optimized.
Q:
Can I lease or finance a car through Auto-Mates?
A:
Yes, well, sort of. We show finance and lease options to you based on current manufacturer incentives. Technically the dealership will be providing the financing.
Q:
How accurate are the payment offers?
A: